| 1. Number of Points you earn. |
| For each purchase of Rs 100/- you earn 10 points that will be credited to
your FBP account. Meaning thereby that with every order you get a minimum of 20
points credited, the minimum order value being Rs. 200/-. For orders of value
Rs 5000/- or more, for each purchase of Rs 100/- you earn 5 points. |
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| 2. Rounding off of points |
| Parts of Rs 100 will be rounded off to the nearer round figure. The
following table will make it clear: |
| Order Value | Points Earned |
| 200 to 249 | 20 |
| 250 to 349 | 30 |
| 350 to 449 | 40 |
| 450 to 549 | 50 |
| ------- | ------- |
| 1050 to 1149 | 110 |
| ------- | ------- |
|
For orders of value Rs 5000 and above |
| 5000 to 5049 | 250 |
| 5050 to 5149 | 255 |
| ------- | ------- |
| 25550 to 25649 | 1280 |
| and so on... |
|
| Rounding will be done separately for each order. |
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| 3. "Welcome to the scheme" points |
| A Customer's first order, after the scheme is launched, will fetch the customer
20 "Welcome to The Scheme" points which will be credited to his
account, in addition to the points that the Customer is eligible for the actual
order. Thus, if the order is worth Rs 200, 40 points will be credited. |
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| 4. Accumulation of points |
| The Customer can accumulate the points as much as he wants. There is no
upper limit to the number of points that one can accumulate. |
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| 5. Lapsing of points |
| The points will lapse on a six monthly basis. The dates for lapsing are the
1st July and 1st January every year. All points
accumulated during the period 1st July 2001 to 31st
December 2001 will lapse on 1st January 2003, i.e. benefits against
these points must be ordered latest by 31st December 2002. Similarly, all points
accumulated between 1st January 2002 and 30th June 2002
will lapse on 1st July 2003. The following table will make it clear: |
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| Points Earned during the period | Should be redeemd on or before |
| From | To | |
| 01/07/2001 | 31/12/2001 | 31/12/2002 |
| 01/01/2002 | 30/06/2002 | 30/06/2003 |
| 01/07/2002 | 31/12/2002 | 31/12/2003 |
| 01/01/2003 | 30/06/2003 | 30/06/2004 |
| and so on... |
|
| 6. Benefits |
| The points accumulated can be exchanged for any of the items available in the
List of FBP Items. |
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| 7. Accounting |
| With every such exchange the exchanged points will be debited from the
Customer's account. At any time a Customer can view his/her account. The
Account will provide information on i) the date of becoming member of
the Programme, i.e. the date of the first order after start of the Programme, ii)
Number of Points in the Customer's account as on date, iii) Number of Points
to lapse with dates of lapsing. |
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| 8. Eligibility to participate In KMTH FBP |
| The KMTH FBP is not open to Corporate Buyers and also to purchases made with
reference to Franchisees. |
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| 9. Exchanging points with benefits |
| For exchanging your points you should open the List of FBP Items |
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| 10. Clubbing of Points of different customers |
| Points earned under this programme by a Customer cannot be clubbed with
those of another. If a Customer changes his User ID he will be treated as a
different user under the Programme. Hence it is imperative that a Customer
keeps his User ID and Password securely and if lost gets it back from KMTH and
keep using the same parameters so as to be eligible to reap the benefits of the
FBP Programme. |
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| 11. Purchasing of Items from the On Line Shop against FBP Points |
| This is not permitted. You can only select items from the
List of FBP Items and exchange them with the FBP Points. |
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| 12. Term of the Programme |
| Initially the term of the Programme is from 1st July 2001 to 31st
December 2002, i.e. one can earn points up to that date and redeem them up to
31st December 2003, subject to the lapsing on 1st January 2004. |
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| |
| FREQUENTLY ASKED QUESTIONS ON KMTH FREQUENT BUYER PROGRAMME |
| 1. How can I participate in the KMTH Frequent Buyer Programme? |
| One can participate by simply buying on the site. With your first order
duly honoured by you, you become a participant in the Programme. You should not
be a Corporate Customer and you should not be buying through a Franchisee. |
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| 2. How can I earn/accumulate Frequent Buyer Programme points? |
| For orders you place you earn 10 points for every Rs 100 spent by you. All
these points are accumulated automatically and you do not have to keep your own
count of the points earned. |
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| 3. How many points are earned for every order? |
| For the first order after the Programme is launched you
get 20 points plus the points you are eligible for the size of the order at the
rate of 10 points, for every Rs 100. Parts of Rs 100 will be rounded off to the
nearer round figure, e.g. purchase worth Rs. 350 to 449 will give you 40 points
whereas worth 450 to 549 will give you 50 points. |
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| 4. What is the use of the points earned in KMTH FBP? |
| There is a List of FBP items
from which you can select the items against the points that you have earned. |
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| 5. What is the higher limit of points that can be earned at a time? |
| There is no higher limit. It depends upon the price of the item purchased. |
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| 6. What is the limit up to which the points can be accumulated? |
| There is no higher limit for accumulation of points. |
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| 7. Do the points earned last forever? |
| No. The points will lapse on a six monthly basis. The dates for lapsing are
the 1st July and 1st January every year, e.g. all points
accumulated during the period 1st July 2001 to 31st
December 2001 will lapse on 1st January 2003, i.e. benefits, against
these points must be ordered latest by 31st December 2002. Similarly, all
points accumulated between 1st January 2002 and 30th June
2002 will lapse on 1st July 2003.The points will lapse in a similar
manner for the later time. |
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| 8. What is the method for exchanging the points earned with the benefits? |
| Please see Question 4 above. |
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| 9. Can I use the FBP Points for purchasing items from the On Line Shop? |
| No. This is not permitted. You can only exchange the points with items in
the List of FBP Items. |
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| 10. Can I club the points earned by me with those of another customer? |
| No. This is not allowed. Even if you have two accounts with different
User ID but same name and address etc., the points earned will not be clubbed.
Hence it is imperative that a Customer keeps his User ID and Password securely
and if lost gets it back from KMTH and keep using the same parameters so as to
be eligible to reap the benefits of the FBP Programme. |
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| 11. 11. What is the Term period of the Programme? |
| Initially the term of the Programme is from 1st July 2001
to 31st December 2002, i.e. one can earn points up to that date and redeem
them up to 31st December 2003, subject to the lapsing on 1st
January 2004. |
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